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Points of View
Running water

Is rural water supply in disrepair? Has the trend in recent years from centrally managed water utilities to district and community management brought benefits to water users or greater problems? And how should the donor community, who initiate so many rural water projects, respond? Long term sustainability of rural water supply, necessary for agricultural development as well as human health, depends on sensible management and sensible financing arrangements.

The following points of view are taken from papers presented and interviews recorded at the 27th WEDC Conference "People and Systems for Water, Sanitation and Health", held 20 to 24 August in Lusaka, Zambia.


While there have been undoubted and widespread successes at the level of individual communities, community management has failed to achieve its full potential on two major counts. Firstly, there is a problem of long term sustainability. Following 'hand over', communities are frequently left entirely on their own; the assumption being that the capacity-building work undertaken during the project period has left them with the necessary skills and institutions to manage their systems indefinitely. However, there is increasing recognition that community management institutions and rules are often as vulnerable as the water supply technology itself.
The second failure of community management is in terms of coverage. Far too often efforts to bring about community management remain ad-hoc and piecemeal, carried out by international NGOs and donors on a 'project' basis that often ignores or parallels government structures and policies. In addition, governments lack the resources, the capacities or the political will to create a support structure for communities left on their own after 'hand over'.
E.Bolt, T.Schouten and P.Moriarty, IRC, The Netherlands

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It is a God-given right. It is a human right. But it costs somebody money to bring it to your doorstep. And so in this respect we must also be responsible. It's just like food, shelter, nobody talks about just giving houses for free. Nobody talks about giving food for free. We must pay for all these things because it costs money to have them into our doorstep. The same with water. All these are basic human rights. Every country has got them enshrined in their constitutions and they say that these are human rights. So everybody must work out ways and means of providing this.
Dennis Mwanza, Director of the Water Utility Partnership

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There are a number of obstacles facing private participation in Nigerian water supply sector. The main sources of capital are likely to be foreigners and most foreigners may be reluctant to invest. Political uncertainty is high in Nigeria, and in traditional utilities the capital costs are high, the expected lifetime of the investment is long, and returns will be in local rather than foreign currency. Thus investment appears quite risky, and if foreign investors are willing to invest, they may demand a high risk premium. Moreover, privatisation most often leads to higher prices for basic services such as water.
Hence, to attract foreign investors on acceptable terms, government needs to create a favourable climate for business by providing macroeconomic stability, competitive taxes, freedom to repatriate capital, and all the aspects of governance that affect willingness to invest-including contract enforcement, low corruption, and adherence to transparent rules, including for privatisation.
Olatundun J.Adelegan and Joseph A.Adelegan, University of Ibadan, Nigeria

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South Africa has got a very interesting situation. They have something enshrined in their law or constitution that every South African is entitled to a 'free' six cubic metres of water. That translates into 30 litres of water per day for free. But it is actually not very free because it's either the government has to provide the subsidy to a local authority or, within the system itself, the local authority can put in cross-subsidy. So in other words, the people who are at a much better advantage in terms of having access to slightly more money pay for the people who are in the low income bracket. So even if on the outside we say it's free, it's not actually free when you go into the books.
Dennis Mwanza, Director of the Water Utility Partnership

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Cost recovery has always been one of the most challenging aspects of implementing sustainable rural water supply schemes. Recent policy changes in South Africa regarding the funding of water service delivery have called into question the approach to, and relevance of, cost recovery. In the light of recent developments, the questions, 'Why recover costs?' 'How to recover costs?' and, 'Is cost recovery worth the cost?' have never been more relevant.
Andrew Macdonall, South Africa

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Water, which used to be a free commodity, is now demanding some financial commitments from almost all inhabitants. In fact some people had to be dragged to the law courts on these financial matters. In all these, the committee relies tremendously on the authority of both the traditional leadership and the modern ones. The Water and Sanitation committee is also supposed to do periodical elections of new members but this rarely happens because of its voluntary nature, which does not make it attractive to vie for.
Edem Asimah and John Hedjoh, Ghana

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Purely in management terms, making the Rural District Council the management unit allows decision making to be done in a timely fashion and delays to be minimized. Local ownership and vision of the project promoting commitment helps to ensure that the best use is made of limited resources. Flexibility of approach is possible as the evaluation of progress is ongoing and this can be fed back into decision making. In terms of good governance, Rural District Councils are the representative bodies of local government at district level. As such they can be more relevant, sympathetic and responsive to their local communities than distant central government.
Brian Mathew, Zimbabwe

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In Ghana we are trying to get the community members and the district assemblies to take over responsibility from the national government. However, we have met a lot of problems. Problems of capacity, problems of logistics, financial problems, where the communities have to pay 5% and then the district assembly is to pay 5%. They have got beautiful plans. They are willing to give water to their community members and yet the money is not there. How can they operate? My plea is let us not attach the district assembly. Let's not make them responsible for any financial contribution because they can't. And they will pull us down. They will pull the agency down. They will pull community members down because they cannot give them what they need.
Fati Mumuni, Ghana Water and Sanitation Agency

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The challenge is to develop a programme that takes account of local conditions, allows the poor to participate and choose between different systems but does not create unrealistic situations that set the poor up to fail.
Edward D.Breslin, WaterAid, Mozambique

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The participatory planning process has raised expectations among communities, which the district has not been sufficiently able to respond to.
Kevin Kelly and Lawrence Muludyang, Embassy of Ireland, Zambia

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With increased pressures from civic organisations, the water utility extended community-managed standpipes. Because of the difficulty experienced in the day-to-day management of the water points, as well as cost recovery, most of the communal standpipes were disconnected due to non-payment. As a solution to this problem, Durban Metro Water Service (South Africa), went into partnership with local agents, locally known as water bailiffs, to manage water kiosks in the informal settlements. The community members were involved in the selection of the water bailiffs, who were required to pay security deposits to the utility. The unit price of the water was agreed upon between the operator and the utility, and was displayed at the kiosk.
Sam Kayaga and Dr. Richard Franceys, Uganda

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One common misconception surrounding the pricing and billing for water is that it can be treated as any other economic good. The economic laws of supply and demand do not apply for water as they do for other commodities. Firstly almost every rural community has an alternative source of free water, to that offered by the water scheme. It may be that this alternative source is distant, of poor quality and limited; but it must exist or else the community would not be viable in the first place. Secondly access to water is not a luxury, but seen as a right both by the majority of the community and (somewhat controversially) the South African Constitution.
The application of a uniform tariff is inherently unfair in that it favours those who consume most.
Andrew Macdonall, South Africa

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We suggest that probably the next logical step in development of rural water supply in Africa, could be an integrated approach of managing operation and maintenance of small piped water systems (SPWS) together with the village hand pumps in the communities around these towns. The SPWS can offer communities a maintenance contract for existing hand pumps and a lease contract with a new hand pump to replace an old broken-down hand pump, including regeneration of the borehole. The hand pump itself remains property of the SPWS in a public-private ownership, while the community will pay between 1 and 5 US$ per year per family to the SPWS for its maintenance.
Paul Van Beers, Rural Water Systems, The Netherlands

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The main hurdle to overcome is community confidence in the management of funds. It is normal for there to be no trust that someone won't run off with the money.
Steven Sugden, WaterAid, Malawi

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The District Assemblies role is to pay 5% of capital cost contribution for community sub-projects, select communities that will benefit and contract the private sector to provide the goods and services for the implementation of the programme.
However, it is common knowledge that the District Assembly has not a wide revenue network (revenue collection in Ghana is poor with revenue collectors conniving and cheating). The District Assembly therefore relies on the central government for the Common Fund which is to be paid quarterly. The Common Fund is never paid on time thus rendering efforts at development futile. Community members can mobilize their 5% capital cost contribution but the District Assemblies' inability to contribute this amount will frustrate the programme.
Fati Mumuni, Community Water and Sanitation Agency, Ghana

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We still had field workers visiting various groups in the community and addressing them on the issues of cost recovery and the need thereof. But it did not end up there. It also ended up by bringing the municipality, if I can put it this way, closer to the people in terms of payment. Like if you take pension days, the person collecting revenue from the municipality instead of staying in the office and expecting people to move up to the office he would get down to the place where the pension is paid out and as a result the person, immediately after receiving their pension, they would just get to their table where the revenue is being collected and they would pay. However, you have to take the cultural considerations into account. For example there are those who feel restrained by cultural practices that immediately they get their money they won't just pay there and then they have got to take it home and put it at a certain spot for the ancestors to bless it. And then the following day they go and pay. They didn't default.
Johnson Nghatsane, Development Focus, South Africa

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Before any cost recovery strategy is formulated for a particular scheme, there must be clarity on the objective. Is the primary aim to recover costs, to increase accountability or to manage water resources? If the aim is to recover costs, then a thorough cost-benefit analysis is essential to assess whether the initiative makes financial sense. Efficient cost recovery is not cheap, and may not be worth the expense.
Andrew Macdonall, South Africa

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With regard to community empowerment - are we aware of the insensitivity of much of our projects? Can we listen and learn?
W.K.Kennedy, UK

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WEDC
Water, Engineering and Development Centre (WEDC), a self-funding organization within the Department of Civil and Building Engineering at Loughborough University, United Kingdom. Further information is available at: http://www.lboro.ac.uk/wedc/conferences/ or contact Email: wedc.conf@lboro.ac.uk
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